HiQ: Europe’s digital transformation partner

Founded 30 years ago in Sweden, HiQ is at its core a technology consultancy with Nordic roots –and so much more. As HiQ in Germany, we are part of a community of 1,700 brilliant minds who believe that technology is changing the world.

Our experts combine technical expertise with creativity to drive businesses forward. Whether it’s Atlassian consulting, software development, cloud engineering, AI, cybersecurity and more, our goal is to transform complexity into customer success with technology and know-how.

HiQ combines local expertise with European strength: our teams are deeply rooted in their local markets, drawing on the expertise of colleagues in 23 locations across four countries. In Sweden, Finland, Poland and now Germany, HiQ offers the perfect mix of personal proximity and transnational reach.

From Scandio to HiQ: why now?

Anyone who has been following us as a company in Germany for any length of time knows that Scandio has been an independent part of the Swedish HiQ Group since mid-2021. We are now fully aligning our brands and companies to become a real European champion in technology consulting. That is why Scandio is now HiQ in Germany.

The expansion of the HiQ brand comes at a time when the demand for high-quality, tailored digital solutions is growing across Europe. Companies are facing the challenges of digitalisation and need partners with in-depth technical expertise who can offer competent solutions both locally and across borders.

As part of the HiQ Group, we are ideally positioned to meet this demand for digital solutions across Europe.

Expanding Expertise for a Growing Market 
The expansion of the HiQ brand comes at a time of accelerating demand for high-quality, custom digital solutions across Europe. As businesses navigate increasing digitalization challenges, the need for partners with deep technical know-how and a footprint to solve demands locally but also across countries has never been greater. With geopolitical dynamics adding further complexity, Europe’s ability to drive digital transformation on its own is more critical than ever. 

To answer these needs, HiQ now fosters stronger collaboration, deeper technical capabilities, and a seamless service experience for clients across Germany and Europe, leveraging its international expertise and Nordic heritage in innovation, agility, and scalable technology. HiQ unites 2,000 experts with 23 offices across the four European countries Sweden, Germany, Finland,  and Poland. 

“Scandio becoming HiQ comes at the perfect time. After more than 20 years as Scandio, we are now even better positioned to support German and European businesses with cutting-edge digital solutions tailored to their needs,” says Christian Koch, co-founder of Scandio and Managing Director of HiQ in Germany. 

“This is an exciting milestone for HiQ. Germany, as a key European hub, offers great potential for better serving our clients. Uniting under one brand strengthens our position locally while opening new collaboration opportunities across Europe. We combine local agility and expertise with the strength of an established Nordic consultancy, ensuring we can lead high-impact projects all over Europe,” says Peter Arrhenius, CEO of HiQ Group. 

The rebranding takes effect on March 3^rd.

1. Automated Data Integration: Efficient and Seamless

The Assets Data Manager currently supports over 30 connectors for automated data integration, with more on the way. This seamless connection to databases, CSV files, and other data sources allows organizations to ensure that their data is always up to date. The ability to set up scheduled imports minimizes manual steps and reduces sources of error. 

Previously, importing data required the use of third-party applications or integration solutions at additional cost. Now, connectors eliminate this challenge.

The following connectors are currently available:

2. Data cleansing and normalization: always up-to-date

One of the core elements of Data Manager is the ability to merge, cleanse, and normalize data from multiple sources. Duplicates are removed and inconsistencies are reconciled to create a single, trustworthy “golden data set” that businesses can rely on. 

This process makes it easier for you and your organization to make confident decisions and ensure that information is accurate and up-to-date.

3. Comparative data analysis: improve data quality and security

Atlassian Data Manager’s cross-comparison data analysis allows you to merge and compare data from multiple sources to identify inconsistencies such as duplicate or outdated entries. This enables organizations to identify vulnerabilities in their IT assets early. This feature not only helps close security gaps, but also improves data quality.

In addition, Data Manager offers a new reporting feature that allows you to create dashboards based on real-time data. This enables organizations to quickly visualize current information and make informed decisions.

4. Jira Assets integration: all asset data at a glance

The Data Manager integrates seamlessly with Jira Service Management Assets to link asset data with configuration data. 

This gives teams a comprehensive view of their IT landscape and makes it easier to manage assets across departments, from IT to compliance to finance.

5. Improve auditing and compliance: easily meet standards

With complete visibility into all assets and their changes, Assets Data Manager makes it easier to comply with regulations such as GDPR. It not only supports your organization in meeting compliance standards, but also ensures a smooth audit process. 

This function helps improve risk management and prevent costly compliance violations.

Data Manager as part of Jira Service Management

Specifically, the Data Manager is an extension for Atlassian Assets, which is a native asset and configuration management tool that is part of JSM in the Premium and Enterprise licensing. 

So if you are using Jira Service Management in the cloud and on either of these licensing plans, you can use the Data Manager at no additional licensing cost! The tool is integrated as an opt-in feature in Assets and can be activated there via the general configuration screen.

Why we think Data Manager is essential

Atlassian’s Data Manager enables organizations to streamline IT processes by providing complete and up-to-date data. By automating data import and cleansing, the administrative burden is significantly reduced and businesses can focus on improving service quality. 

As Atlassian Platinum Solution Partner, we have been able to test the Data Manager extensively as part of an early access program.

Our conclusion:

The Data Manager can merge and cleanse data while providing powerful analytics. This combination of capabilities will quickly make it an indispensable tool for data-driven business decisions.

The challenge of siloed systems and inefficient processes

Many departments within an organization have their own tools, systems and processes that are often not connected. For example, IT might use a ticketing system, while HR relies on its own software solution for employee onboarding processes. These isolated silos make it difficult to keep track of requests, prioritize them efficiently and collaborate across departments. In addition, the manual effort involved increases the risk of error and ties up valuable resources.

In addition, there is often a lack of visibility: it is unclear which teams are working at what capacity or where bottlenecks are occurring. This not only leads to delays, but also to poor service quality and employee dissatisfaction. Without consistent, automated processes, the potential for optimization and standardization often remains untapped.

The road to centralized service management

Implementing an ESM solution isn’t just about the right technology, it’s also about tailored advice and support.

Our experts have many years of experience and have successfully implemented projects in a wide range of industries. Together with our customers, we develop an ESM that is designed to meet their specific needs. We understand the challenges of the market and offer sound, practical solutions.

Step by step to your ESM solution:

1. Together with you, we conduct a problem and requirements analysis.
2. We define technical solution approaches, process design and implementation.
3. We roll-out your solution iteratively and in close and transparent collaboration with you.

With HiQ you get everything from a single source: from problem analysis to implementation and optimization – we are your reliable partner in every project phase on the way to an efficient Enterprise Service Management for your company.

By working closely together, we ensure that the solution is not only technically robust, but also seamlessly integrates with existing applications. 

Plus: We are an Atlassian Platinum Solution Partner. This means that our customers benefit from the exclusive advantages and extensive expertise we offer through our close partnership with Atlassian.